Terms of Service

These terms govern your use of protocoldrink.com and purchases from Protocol Energy LLC ("PRØTOCOL", "we", "us"). By using the site or placing an order, you agree to these terms. Our store runs on Shopify.

Products

We sell PRØTOCOL Hydration electrolyte drink mix. Product descriptions are accurate to the best of our knowledge. Our products are foods, not drugs, and are not intended to diagnose, treat, cure, or prevent any disease. Check the ingredient list before use if you have allergies or health conditions, and consult your doctor if you have questions.

Orders and pricing

• Prices are in US dollars and do not include tax, which is added where applicable.
• We may refuse or cancel any order, for example for suspected fraud or a pricing error. If we cancel, we refund you in full.
• Presale orders ship on the estimated timeline shown at checkout. See our Shipping and Refund policies.

Subscriptions

Subscriptions renew automatically until cancelled. Billing, renewal, and cancellation terms are in our Subscription Policy, which is part of these terms.

Eligibility

You must be at least 18 years old, or have a parent or guardian's permission, to purchase. We ship to US addresses only.

Accounts

You are responsible for keeping your account login secure and for activity under your account.

Intellectual property

All site content, including the PRØTOCOL name, logo, images, and text, belongs to Protocol Energy LLC and may not be used without our written permission.

Reviews and content you submit

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and share it in connection with our business.

Disclaimers

The site and products are provided "as is" to the extent permitted by law. We do not guarantee that the site will be uninterrupted or error free.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim related to a purchase is limited to the amount you paid for that order. We are not liable for indirect or consequential damages.

Governing law

These terms are governed by the laws of the State of North Carolina, without regard to conflict of law rules. Any dispute will be handled in the state or federal courts located in Wake County, North Carolina.

Changes

We may update these terms. Changes apply to orders placed after the update is posted.

Contact

Protocol@ProtocolDrink.com